Delete your Retomar account
You can delete your Retomar account and all linked data whenever you want, from the app or from this page. Deletion is final: it cannot be undone.
What is deleted
- the account (email and sign-in method);
- the reader profile and the answers to the interview;
- the library;
- the scans;
- the reading feedback;
- the notification tokens of your devices.
What remains: the records of the books in the shared catalogue (title, author, characteristics of the book), which contain no data about you. Timing: 30 days, backups included.
If you joined the waitlist from the website, that email is separate from the account: to remove it use the "unsubscribe" link at the bottom of one of our emails, or write to us.
From the app
- Open Retomar on your phone.
- Go to Settings → Delete account.
- Confirm. The account and the data are deleted straight away.
From this page, if you no longer have the app
Check your inbox. If an account exists with the address , you will receive a link. Open it on this device and in this browser to come back here and complete the deletion.
Not arriving? Check your spam folder, or .
Account deleted. Your Retomar account and all linked data have been deleted. If you still have the app on your phone you can uninstall it.
By email
Alternatively write to [DA CONFERMARE: email di supporto] from the email address of your account, with the subject "Retomar account deletion". We delete the account and the data and reply to confirm.
More information on how we process data on the privacy page.